Privacy Policy

Effective Date: 10/15/2025
Last Updated: 10/15/2025

Welcome to BATGRAF Inc. (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or otherwise interact with our services within the United States.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information:

Identifiers such as your name, email address, postal address, and phone number.
Billing and shipping information for purchases.
Account login credentials (if applicable).

b. Payment Information:

When you make a purchase, your payment is processed securely by our third-party payment processor. We do not store or have access to full credit card details.

c. Internet or Technical Information:

Device type, browser type, IP address, and usage data (including pages visited and time spent).
Collected automatically via cookies, analytics tools, and similar technologies.

d. Commercial Information:

Records of products or services purchased, obtained, or considered.

2. How We Use Your Information

We use your personal information to:

Process orders, payments, and customer support requests
Communicate with you about products, promotions, or updates
Improve our website, services, and customer experience
Detect and prevent fraud or unauthorized activity
Comply with legal obligations

3. How We Share Information

We do not sell or rent your personal data.
We may share your information only in the following cases:

Service Providers: With trusted third parties that perform services on our behalf, such as payment processing, shipping, data analytics, or web hosting.
Legal Compliance: If required by law, regulation, or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Cookies and Tracking

We use cookies and similar technologies to:

Personalize your browsing experience
Analyze website traffic and performance
Remember preferences and login sessions

You can disable cookies through your browser settings, though certain website features may not function properly if you do.

5. Your Privacy Rights (U.S. Residents)

Depending on your state of residence (e.g., California, Colorado, Virginia, Connecticut, Utah), you may have the right to:

Access the personal data we hold about you
Request deletion of your personal data
Correct inaccuracies in your personal data
Opt out of the sale or sharing of personal information (we do not sell your data)
Limit the use of sensitive personal information

You can exercise your rights by contacting us at:
📧 info@batgraf.com
We will respond within the timeframe required by applicable law (typically 45 days).

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data.
However, please note that no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access or data breaches.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from minors. If you believe we have done so inadvertently, please contact us, and we will delete the information promptly.

9. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for their content, privacy practices, or policies. We encourage you to review those policies before sharing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new laws, technologies, or business practices. Updates will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us